» Directions & Important Information

Directions & Important Information

Due to its position Croatia is easily acessible by any means of transport. Here we will try to give you the best informations You will need when coming to Croatia.

 BY CAR

In order to enter Croatia with a vehicle you need to have driver licence, traffic licence and proof of car insurance for your vehicle. But if you wish to use car renting service (rent-a-car), you will need international driver licence, which is issued by your local auto-club.

Driver who is entering Croatia with a foreign car must have a valid International car insurance document which applies to European Union territory or any other proof of that type of insurance. Official licence plate from a vehicle that is normally stationed in the country whose National insurance office signed the Multilateral agreement, or a valid Green Card issued for a vehicle that originates from a country whose National insurance office didn’t sign the Multilateral agreement will be considered as valid evidences of insurance, along with all other documents and papers whose validity is recognised as insurance evidence by Croatian Insurance bureau.

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Speed limits

- in settlements – 50 km/h
– outside settlements – 90 km/h
– on motor vehicle roads and fast roads – 110 km/h
– freeways – 130 km/h
– motor vehicles pulling no-brake trailers – 80 km/h
– buses with and without light trailers – 80 km/h and on freeways 100 km/h (except buses with organized children transport).

On wet roads lower your speed and addapt your driving to road conditions.
It is mandatory to use lights from 0-24 in daylight saving time.
Using your mobile phone while driving is strictly forbidden (handsfree is allowed).
Seat belt is also mandatory, just as a reflective vest which you are obligated to wear if you are performing some actions on your vehicle on the road (changing a tire, minor fixes, topping with fuel if you ran out of it, seeking help by stoping other vehicles etc.) and which must be in your car all the time.

Petrol stations

In bigger cities petrol stations work non stop (0-24). They sell these fuel tipes: Eurosuper 95, Eurosuper 95 Class, Eurosuper plus 98 Class, Eurodiesel Class and Diesel, (Class are Euro5 fuels) and in bigger cities and on freeways they also sell LPG (liquid petroleum gas). On these web pages you can find information about fuel prices and a list of LPG stations:

www.ina.hr, www.lukoil.hr, www.omv.hr, www.tifon.hr, www.petrol.hr and www.hak.hr.

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Toll payement

On freeways: A1 Zagreb – Bosiljevo – Zadar – Šibenik – Split – Šestanovac – Ravča, A2 Zagreb – Zaprešić – Krapina – Macelj, A3 Bregana – Zagreb – Slavonski Brod – Županja – Lipovac, A4 Zagreb – Varaždin – Goričan, A5 Osijek – Đakovo – Sredanci, A6 Zagreb – Karlovac – Bosiljevo – Vrbovsko – Rijeka, A7 Rijeka – Rupa.
On half-freeways: Istarski ipsilon (Istrian Y road) on toll stations „Učka“ tunnel and „Mirna“ viaduct.

You will find informations on toll prices on these web pages:

www.hak.hr, www.hac.hr, www.bina-istra.hr, www.arz.hr, www.azm.hr and www.huka.hr.

BY BOAT

International ferryboat lines

Zadar – Ancona, Split – Ancona, Split – Stari Grad – Pescara, Ancona – Split – Pescara and Rijeka – Split – Stari Grad (Hvar) – Korčula – Sobra (Mljet) – Dubrovnik – Bari
Dubrovnik – Bari (directly): Vis – Ancona, Stari Grad – Ancona

Except ferryboats Croatia and Italy are also connected with fastboat lines.

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Ferry lines along the coast

Rijeka – Split – Stari Grad/Hvar – Korčula – Dubrovnik
Local ferry lines connect the mainland with these islands: Cres, Lošinj, Rab, Pag, Ugljan, Pašman, Olib, Silba, Premuda, Ist, Molat, Sestrunj, Rivanj, Žirje, Kaprije, Zverinac, Rava, Zlarin, Dugi otok, Iž, Šolta, Brač, Hvar, Vis, Pelješac peninsula, Korčula, Lastovo, Mljet and Šipan, and local boat lines connect other inhabited islands witout traffic.

Fastboat lines (connectons with mainland or between islands)

Rijeka district – Lošinj, Susak, Unije, Cres, Ilovik, Pag, Rab
Zadar district – Ist, Molat, Dugi otok, Zverinac, Sestrunj, Rivanj, Olib, Silba, Premuda
Split district – Brač, Hvar, Šolta, Lastovo, Korčula, Vis
Dubrovnik district – Mljet, Šipan, Korčula, Lastovo
Šibenik district – Žirje, Kaprije
Season line: Pula – Unije – Mali Lošinj – Ilovik – Zadar.

Boat lines (connectons with mainland or between islands)

Rijeka district – Lošinj, Srakane, Unije, Ilovik, Susak
Zadar district – Dugi otok, Iž, Rava, Vrgada
Split district – Drvenik Veli i Mali, Čiovo, Biševo
Šibenik district – Prvić, Zlarin
Dubrovnik district – Šipan, Lopud, Koločep.

Jadrolinija

The main Croatian passenger ship company holds most number of regular international and domestic ferry, speedboat and boat lines. Their main office is in Rijeka.

www.jadrolinija.hr

Customs offices for foreign boats

Regular offices: Umag, Poreč, Rovinj, Pula, Raša/Bršica, Rijeka, Mali Lošinj, Zadar, Šibenik, Split, Ploče, Korčula, Vela Luka, Ubli and Dubrovnik.
Specific (working only in tourist season): ACI marina Umag, Novigrad, Sali, Božava, Primošten, Hvar, Stari Grad (Hvar), Vis, Komiža and Cavtat.

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BY AIRPLANE

Croatia Airlines

National airline company and memeber of Star Alliance, has direct flights from Croatia to large number of European destinations such as: Amsterdam, Vienna, Bruxelles, Frankfurt, London, München, Paris, Rome, Sarajevo, Skoplje, Zürich, Düsseldorf, Kopenhagen, Podgorica and Priština. During the season Croatian coastline gets even more connected with destinations in Austria, France, Germany and Great Britain. In cooperation with their partners, for its passengers Croatia Airlines makes possible to get to any destination in the world.

www.croatiaairlines.com/hr

International airports

Zagreb, Split, Dubrovnik, Pula, Rijeka, Zadar, Osijek, Brač and Mali Lošinj. Information: Zagreb +385 1 6265 222; Split +385 21 203 506; +385 21 203 555; Dubrovnik +385 20 773 377; Pula +385 52 530 105; Rijeka +385 51 842 132; Zadar +385 23 313 311; Osijek +385 31 514 441, +385 31 514 442; Varaždin +385 42 350 647, Brač +385 21 559 711; Mali Lošinj +385 51 231 666.

Airports for general purpose light-aircrafts and occasional taxi-transport

Varaždin, Pribislavec (Čakovec), Koprivnica, Lučko (Zagreb), Slavonski Brod, Čepin (Osijek), Vrsar, Grobnik (Rijeka), Otočac, Medulin, Bjelovar, Stari Grad (Hvar), Unije i Sinj.

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Taxi and rent-a-car

There are taxi services in all cities and tourist resorts. There are car rental services in all cities, tourist resorts and at airports.

Important telephone numbers

International country code for Croatia: +385
Ambulance: 94
Fire Brigade: 93
Police: 192
National Centre for Search and Rescue at Sea: 9155.
State headquarters for protection and rescue (unique European number for all emergency services): 112
General information: 18981

Croatian Automobile Club (HAK)

Road rescue: 1987 (If you are calling from abroad or from a mobile phone dial +385 1 1987) Road traffic information: 062 777 777 User services: 0800 9987 +385 1 46 40 800 E-mail: info@hak.hr Web: www.hak.hr

Radio news in foreign languages

During the tourist season Croatian Radio broadcasts programmes in foreign languages designed for tourists in Croatia.

Travel documents

A valid passport or some other identification document recognised by international agreement; for certain countries a personal identity card is sufficient (a document which testifies to the identity and citizenship of the bearer). Information: Diplomatic missions and consular offices of the Republic of Croatia abroad or the Ministry of Foreign Affairs and European Integration of the Republic of Croatia. (Tel: +385 1 4569 964, e-mail: stranci@mvpei.hr, vize@mvpei.hr web: www.mvpei.hr).

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Customs regulations

Customs regulations in the Republic of Croatia are almost entirely harmonised with EU regulations and standards, but the value of those non-commercial items that are brought into the country for personal use and are exempt from tax duty or PDV (VAT), is limited to only 1 000 HRK (kuna). Foreign and local currency and cheques may be freely taken in and out of the country by both foreign and Croatian citizens with foreign residence, but transfers of an amount of 10 000 Euros or more must be declared to a customs official. Valuable professional equipment and other technical devices must also be declared to a customs official at the border crossing. VAT is refunded to persons who do not have permanent or temporary residence in Croatia, for individual goods purchased in Croatia, for amounts in excess of 740.00 HRK (Kuna), upon the presentation of a Tax Cheque form verified by a customs official during the export of purchased goods, 3 months from the day of purchase at the latest or from the date on the relevant receipt. Foreign nationals must claim Tax refunds within six months of the receipt issue date. For additional information please contact the Customs Administration: www.carina.hr

Pets

The transport of house pets across state borders is possible only with the necessary veterinary documentation certifying the animals’ state of health. Cats and dogs must be vaccinated and fitted with an electronic identification system (microchip). Up to five pets can be imported at border crossings approved for the circulation of certain house pets, whilst the import of larger numbers of animals must be made at a border crossing where there is a border veterinary inspection. If your pet does not meet these criteria, then your entry into the Republic of Croatia may be denied, that is, your pet can be returned to the country of origin or quarantined at the permitted border crossing. The owner will bear all costs arising from the implementation of these measures. When travelling with your pet, you are responsible for it. For additional information please contact the Ministry of Agriculture, Fisheries and Rural Development – Administration for Veterinary Medicine (Tel. +385 1 6109 499; +385 1 6106 703 and +385 1 6106 455; web: www.mps.hr).

Health services

There are hospitals and clinics located in all larger towns and cities, while smaller centres have dispensaries and pharmacies only. Foreign visitors who are covered by health insurance in their own country are not obliged to pay for emergency medical services during a private stay in the Republic of Croatia if a convention on Social Security has been signed between Croatia and the visitors’ country of origin, i.e. if they have in their possession a certificate stipulated by such a convention confirming their right to health care. Health care (including transport) is used for emergency cases in the manner and according to regulations valid for Croatian citizens covered by Social Security, with identical participation in health care costs (participation). Persons coming from countries with which no such convention has been signed personally bear the costs of health services rendered. For further information, please contact the Croatian Institute for Health Insurance. (Tel: +385 1 4806 333, web: www.hzzo-net.hr).

Veterinary services

Croatia is covered by a network of veterinary clinics and dispensaries. Information: Ministry of Agriculture, Fisheries and Rural Development Administration for Veterinary Medicine E-mail: office@mps.hr Web: www.mps.hr

Public holidays

1 January – New Year’s Day
6 January – Epiphany
Easter Sunday & Easter Monday
1 May – Labour Day
Corpus Christi
22 June – Anti-Fascist Resistance Day
25 June – Statehood Day
5 August – Victory Day and National
Thanksgiving Day
15 August – Assumption Day
8 October – Independence Day
1 November – All Saints’ Day
25-26 December – Christmas Holidays

Shops and public services working hours

During the tourist season, most shops are open from 8 a.m. until 8 p.m. on weekdays, and many are also open during the weekend. Public services and business offices generally work from 8 a.m. until 4 p.m., Monday to Friday.

Power supply: 220 V, frequency: 50 Hz
Tap water is safe to drink in all of Croatia.

DIAL 112

If you notice a natural, technical or technological threat or an accident which might threaten the life or well being of people, property or environment Dial 112, free of charge, 24 hours a day, from every telephone in the Republic of Croatia. You do not need to be aware of the territorial or occupational jurisdiction of the emergency services but you should just explain:

––what happened
––where did it happen
––when did it happen
––are there any casualties
––what type of casualties are there
––which type of help do you need
––who you are.

By dialling 112 you can reach:

––emergency medical services
––fire department
––police department
––mountain rescue
––coast-guard rescue
––the help of other emergency services and protection and rescue operation forces.

When dialling 112 it is possible to communicate in:

––English
––German
––Italian
––Hungarian
––Slovakian
––Check

PRACTICAL ADVICE

Outdoor activities

––Tell relatives or friends the route and plan of your journey
––Walk on marked paths and trails
––Take sufficient quantities of water with you
––Prepare adequate clothing and footwear
––Prepare mobile telephone devices
––Monitor weather forecasts
––Handle open fires carefully and in line with regulations
––Do not throw cigarette butts or flammable objects outside.

On the road

––Avoid traffic jams during the peak tourism season and driving at weekends and holidays,
––Be well rested when driving,
––Adjust your speed to the conditions on the road and the speed limits,
––In the event of a traffic jam, be patient and take sufficient quantities of water with you.

At sea

––In case of an accident or sea pollution, call 9155 (National Headquarters for Search and Rescue at Sea) or 112.
––Before setting sail, inform yourself of the weather forecast, especially for the Adriatic,
––While swimming, stay in sight of other swimmers,
––Inform family and friends of the approximate location in which you will be diving and mark the area appropriately,
––Moderate your exposure to the sun and use protective mediums
––Do not overestimate your own capabilities,
––Have sufficient quantities of drinking water with you.

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